Privacy Policy — OptimizeMyLife

Effective July 14, 2026

OptimizeMyLife is operated by 9569-7173 Québec inc., doing business as OptimizeMyLife ("OptimizeMyLife", "we", "us", "our"). This Privacy Policy explains, in plain language, what personal information we collect through Félix — our AI companion and personal assistant — why we collect it, how we collect it, who processes it on our behalf, how long we keep it, how we protect it, and the rights you have over it.

We have written this to be honest and readable, but it is a binding legal document. OptimizeMyLife is an early preview: the service is still evolving, and this Policy describes what the product actually does today. We do not promise capabilities we have not built, and we do not claim that "no one can see" your data — the server and our service providers necessarily process it to make Félix work, and we say so plainly below.

This Policy applies to every way you reach Félix: the web chat, the mobile app, the desktop app, and the Telegram bot and Mini App, as well as our marketing site. It works alongside our Terms of Service.

By creating an account, activating a FOX key, connecting an account, or otherwise using the service, you acknowledge this Policy. Where the law requires your consent for a specific use, we ask for it separately and you may withdraw it as described in Section 10.

1. Who is responsible for your information (data controller)

The organization responsible for the personal information described here — the enterprise responsible for protecting personal information under Québec's Act respecting the protection of personal information in the private sector (Law 25), the "data controller" under the GDPR, and the "business" under California law — is:

9569-7173 Québec inc. (d/b/a OptimizeMyLife) 780 chemin du lac Brompton, Orford, Québec, J1X 6L7, Canada Email: support@optimizemylife.ai

2. Privacy Officer / Responsable de la protection des renseignements personnels (Law 25)

Under Law 25, we have designated a person in charge of the protection of personal information (our "Privacy Officer" / Responsable de la protection des renseignements personnels), who oversees our privacy practices and handles your requests and complaints. You can reach the Privacy Officer directly:

• Privacy Officer / Responsable de la protection des renseignements personnels — Maxime Jodoin
• Email: support@optimizemylife.ai
• General support: support@optimizemylife.ai (please write "Attention: Privacy Officer" in the subject line)
• Mail: Privacy Officer, OptimizeMyLife (9569-7173 Québec inc.), 780 chemin du lac Brompton, Orford, Québec, J1X 6L7, Canada

(The name and title of the current Privacy Officer are published here and kept up to date as Law 25 requires; the individual's name is to be confirmed.)

3. Scope of this Policy

This Policy applies to personal information we process through OptimizeMyLife and Félix across all surfaces (web chat, mobile app, desktop app, and Telegram bot and Mini App) and through our marketing site. It does not apply to third-party services you choose to connect (such as Gmail, Google Calendar, Notion, GitHub, Slack, or your bank), which are governed by their own privacy policies, nor to any third-party website Félix may reference, nor to Telegram itself when you reach Félix through Telegram (see Section 7).

4. Your FOX key (your identity and access)

Your access and identity are tied to a FOX key rather than a traditional username and password. The FOX key is your identity and your key to the account. Anyone who holds your FOX key can reach your account, your conversations with Félix, and any accounts you have connected. Treat it like a password: keep it private and do not share it with anyone you do not trust. You are responsible for activity under your key, except to the extent applicable consumer-protection law limits that responsibility (for example, activity after you have notified us of a loss or unauthorized use). Notify us immediately at support@optimizemylife.ai if you believe your key has been lost or exposed, and we will act with reasonable diligence to help secure your account. Because the FOX key functions as a credential, we treat it as sensitive information, store it in protected form, and use it to associate your data with you and to gate access to it.

5. The information we collect, and how we collect it

We collect only the information we need to operate, secure, and improve the service. We collect it directly from you (what you type or send to Félix, what you enter at signup or checkout, and the settings you choose), automatically when you use the service (basic technical and log data), and from the accounts you choose to connect (read-only, and only those you enable — see Section 6).

Depending on how you use the service, the categories are:

1. Identity and contact data — the email address you provide (waitlist or account) and any name or handle you choose. If you reach Félix through Telegram, your Telegram user ID and handle (see Section 7).
2. FOX key and account data — your FOX key (stored in protected form), your plan and entitlements, and your account status.
3. Conversations with Félix — the messages, prompts, files, and other content you send to Félix, and Félix's replies.
4. Memory — the notes and context Félix keeps so he can remember what helps you across sessions and devices (his "memory card"), including reminders you set.
5. Connected-account data — read-only data drawn from the accounts you choose to connect (Section 6): Gmail, Google Calendar, Notion, GitHub, Slack, optional long-tail connectors through Composio, and banking data via Plaid.
6. Product and progress data — course progress, exam results, certificates, setup and installer preferences, and similar in-product state (some of which is stored on your device).
7. Payment and transaction data — your billing status, plan, purchase history, applied discounts (for example the founders' discount), and limited card metadata (for example, card brand, last four digits, expiry, and a processor token). We do not collect or store full payment-card numbers — these are handled by our payment processors (Section 8, Section 13).
8. Technical and log data — device and browser information, IP address, timestamps, error and diagnostic logs, and aggregate, non-identifying analytics about page and feature use, collected automatically the way any hosted service works.
9. Communications with us — support requests and correspondence.

We do not intentionally collect special categories of sensitive information beyond what you voluntarily share with Félix or expose through a connector you choose to enable; where such information is unavoidably processed (for example, financial data via Plaid), we handle it with heightened protection.

6. Connected accounts (read-only connectors)

Félix can connect to certain third-party services only when you choose to connect them, and this access is read-only. You control which connectors, if any, you enable, and you can disconnect them at any time. Enabling a connector is your consent to the read-only access it describes. Connectors include:

• Gmail (Google APIs) — read-only access to the email content and metadata you authorize, to help Félix understand and act on your inbox context;
• Google Calendar (Google APIs) — read-only access to the events and scheduling data you authorize, for example to reason about your day or estimate travel time;
• Notion — read-only access to the pages and content you authorize;
• GitHub — read-only access to the repositories and activity you authorize;
• Slack — read-only access to the workspaces, channels, and messages you authorize;
• Optional long-tail connectors through Composio — read-only access to the specific third-party service you authorize, only for post-launch long-tail connectors; Composio is not used for Gmail, Google Calendar, bank data, or the other sensitive core connectors that OptimizeMyLife operates directly;
• Banking data via Plaid — read-only access to balances and transactions (see Section 6.2);
• Weather via Open-Meteo — general weather data based on a location you provide; no account or key is required; and
• Google Maps — travel-time estimates based on locations relevant to your request.

Actions that commit your money or your time require your explicit approval each time. Félix does not send email, post messages, move money, make payments, transfers, purchases, or bookings, or change your connected accounts without an explicit "OK" from you. Our connectors are read-only.

6.1 Google user data — Limited Use

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Specifically:

• We access your Gmail and Google Calendar data only to provide and improve the user-facing features you have asked for and enabled in OptimizeMyLife;
• We do not transfer or sell this data for advertising, and we do not use it for advertising purposes;
• We do not use this data to train, fine-tune, or develop generalized AI/ML models;
• Humans do not read this data, except with your explicit consent (for example, to troubleshoot an issue you report), where necessary for security or to comply with applicable law, or in aggregated/anonymized form for internal operations consistent with Google's policy; and
• Access is read-only and limited to the scopes you approve during Google sign-in.

You can review and revoke OptimizeMyLife's access to your Google account at any time in your Google Account permissions (myaccount.google.com/permissions).

6.2 Banking data via Plaid

If you connect a bank, Plaid handles your bank sign-in; OptimizeMyLife never receives or stores your bank credentials. Félix obtains read-only access to balances and transactions — never the ability to make payments or transfers. The connection token is encrypted on our server under your FOX key, expires after 180 days unless you keep using the connection, and is deleted when you disconnect. Our use of Plaid and of your financial data is subject to Plaid's end-user privacy practices and terms, in addition to this Policy. During the early preview, banking connections may move from Plaid's sandbox to production; we process real financial data only through the production environment and with your consent.

7. Using Félix through Telegram

If you reach Félix through the Telegram bot or Mini App, your messages travel through Telegram's platform before reaching us, and Telegram processes them under its own privacy policy and terms, which we do not control. Through this surface we receive the information Telegram makes available to a bot you interact with — typically your Telegram user ID, username/handle, and the content of the messages you send to Félix — which we then handle as described in this Policy (including linking it to your FOX key and account). Do not send anything through Telegram that you are not comfortable also passing through Telegram's systems.

8. Payment information

Subscriptions (recurring plans) and one-time purchases (powers and lifetime packs) are processed by our payment processors, Stripe (primary) and LemonSqueezy (redundancy). They collect and process your card or payment details directly, under their own privacy policies and PCI-DSS obligations. We do not receive or store your full payment-card number — only limited metadata (such as card brand, last four digits, expiry, and a processor token) and records such as your plan, subscription and billing status, purchase history, and applied discounts, so we can manage billing, renewals, refunds, fraud prevention, receipts, and support. Amounts are billed in the currency shown at checkout (USD unless otherwise stated). Consistent with Québec's Consumer Protection Act, we do not impose a "credit-card fee" or payment surcharge on consumers. Billing, renewal, cancellation, and refund terms are set out in our Terms of Service and our Refund & Billing Policy.

9. Why we process your information, and our legal bases

We process personal information for the purposes below. Where a legal basis is required (for example, under the GDPR), the applicable basis is your consent, the performance of our contract with you, our legitimate interests, or compliance with a legal obligation.

We rely on legitimate interests only where those interests are not overridden by your rights and freedoms, and we never use legitimate interests as a basis to sell your data or to train AI models on your private content.

10. Consent and how to withdraw it

For core functions (running the service, securing your account, and processing payments), processing is necessary to provide what you asked for. For optional functions — connecting an account, receiving certain communications, or any use that requires consent under applicable law — we ask for your consent, which must be clear and given for specific purposes.

You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal, by:

• disconnecting a connector in your account settings;
• unsubscribing from communications;
• erasing your Félix data (Section 14); or
• writing to our Privacy Officer.

Some information must be kept to run your account, meet legal obligations, or complete a transaction you started. Withdrawing consent for a feature may mean that feature can no longer function; if so, we will tell you.

10.1 Consent records

When you activate a FOX key or connect a third-party account, we ask for an explicit acceptance of the current Privacy Policy and Terms. To prove that consent if there is a dispute, security incident, or Law 25 compliance review, we keep consent records that include your FOX key identifier, the timestamp in UTC, IP address, user agent (browser/device string), coarse country/city from the IP when available, and the Privacy Policy and Terms versions accepted. We do not collect a civic/street address for this purpose. These consent records are kept for 7 years for legal-proof and compliance purposes, then deleted or anonymized unless a legal obligation requires a different period.

10.2 Marketing communications (CASL / CAN-SPAM)

When we send you our own promotional or marketing emails (for example, product news or special offers), we comply with Canada's Anti-Spam Legislation (CASL) and comparable laws such as the U.S. CAN-SPAM Act:

• we send marketing messages only where we have your consent — express consent, or implied consent where the law allows it (for example, an existing business relationship such as a recent purchase or an active account) — given separately from your acceptance of this Policy;
• every marketing message identifies us (our name and a valid contact address) and includes a working unsubscribe mechanism; and
• we honour unsubscribe requests promptly, within the time the law requires.

Unsubscribing from marketing does not stop essential service or transactional messages (for example, security notices, billing receipts, or important changes to the service), which we may still need to send you to operate your account.

11. What we never do

• We do not sell your personal information, and we do not rent, trade, or share it with data brokers.
• We do not use your conversations, memory, or connected-account data to train, fine-tune, or develop AI/ML models, and we contractually request no-training / no-logging handling from the AI engines that generate Félix's replies.
• We do not let humans at OptimizeMyLife read your conversations as a matter of course. Narrow exceptions apply only with your consent (for example, to troubleshoot a problem you report), where strictly necessary for security, or to comply with the law — and in aggregated/de-identified form for internal operations.
• We do not hand your data to advertisers or use it to serve you ads.
• We do not take actions that commit your money or time without your explicit approval, and our connectors are read-only.
• We do not claim your data is invisible or "end-to-end encrypted" — the server and our service providers process it by necessity, and we describe that honestly here.

12. AI engines and your messages

Félix generates replies using third-party AI engines — for example, models routed through OpenRouter to various large language models. To answer you, your messages (and relevant context or memory) are sent to those engines and their replies come back, encrypted in transit. We request no-training and no-logging handling on those calls, so your conversations are not used to train models. What we cannot claim — and will not — is that no system ever processes your messages: the server and the AI engines do, by necessity. What we do commit to is that humans at OptimizeMyLife do not read them as a matter of course, no advertiser touches them, and no model trains on them.

Félix can be wrong. Responses are generated by AI and may be inaccurate, incomplete, or out of date. Nothing Félix produces is professional medical, legal, financial, tax, accounting, or therapeutic advice. You are responsible for how you act on anything Félix tells you; for decisions that matter, consult a qualified professional.

13. Service providers and third parties who process your data

We share personal information only with the service providers we need to run the service, each under a contract that limits them to processing the data for our purposes and requires appropriate safeguards. They are not permitted to use your data for their own independent purposes. Our principal processors ("subcontractors" under Law 25) are:

We may also disclose personal information (a) to comply with applicable law, legal process, or a lawful request from a public authority; (b) to enforce our Terms or protect the rights, property, or safety of OptimizeMyLife, our users, or others; or (c) in connection with a merger, acquisition, reorganization, financing, or sale of all or part of our assets, in which case the successor or acquirer must be bound by confidentiality and privacy commitments at least as protective as those in this Policy, we will notify you where required by law, and data from accounts you have connected (for example, your Google data) will be transferred only in accordance with your consent and with the applicable provider policies (including the Google API Services User Data Policy — Section 6.1). This mirrors the assignment terms in our Terms of Service and our Connected Accounts & Data Consent notice.

Before entrusting personal information to a service provider outside Québec, we assess the privacy protection it will receive, as required by Law 25 (see Section 13.1).

13.1 Where your data is stored and international transfers

Some product data (such as course progress, exam results, certificates, and setup preferences) is stored in your browser or on your device. Your Félix conversations, memory, and encrypted connection tokens are stored on our servers under your FOX key so Félix can remember you across devices.

OptimizeMyLife is based in Québec, Canada, and our users may be located anywhere in the world. Our service providers (Section 13) may store or process personal information outside Québec and outside Canada, including in the United States and other countries, whose data-protection laws may differ from those of Québec, Canada, or your own country. Before communicating personal information outside Québec, we conduct the privacy assessment required by Law 25, and we rely on contractual and technical safeguards (including the terms imposed on our processors, and, for transfers subject to the GDPR, appropriate transfer mechanisms such as the European Commission's Standard Contractual Clauses) to provide an adequate level of protection. By using the service, you understand that your information may be transferred to and processed in these locations.

14. How long we keep your data, and your right to erase it

We keep personal information only as long as needed for the purposes described in this Policy, or as required by law, after which we destroy or anonymize it. The retention periods below are our current targets and are to be confirmed as our operations mature:

• Conversations and memory — kept while your account is active so Félix can help you. You can erase all of it — conversation, memory card, and reminders — at any time from the product, and it is deleted from active systems shortly after. When you close your account, we delete your conversations and memory from active systems within 30–90 days (exact period to be confirmed), except for the minimum we must keep by law.
• Connected-account tokens and connected-account data — kept only while the connection is active and deleted when you disconnect (or when you revoke access at the provider); a Plaid bank token also expires after 180 days of non-use.
• On-device data — remains on your device until you clear it or use the in-product export/erase controls on your Account page.
• Account and billing records — kept for as long as your account exists and afterward for the period required by tax, accounting, and legal-defence obligations (generally up to 6–7 years for financial records; to be confirmed).
• Technical and log data — kept for approximately 12 months (to be confirmed) for security and troubleshooting, then deleted or de-identified.

When you delete your account or erase your data, we remove it from active systems within a reasonable period and instruct our processors to do the same. Residual copies may persist in secure backups for a limited time before being overwritten, and we may retain the minimum information necessary to comply with law, resolve disputes, prevent fraud, or enforce our agreements.

15. How we protect your data

We use technical and organizational measures appropriate to the sensitivity of the information, including:

• encryption in transit (HTTPS/TLS);
• storage of your FOX key and connection tokens in protected/encrypted form (sensitive tokens, such as bank connection tokens, are encrypted at rest);
• access controls limiting stored data to what is needed to operate the service and gated by your FOX key;
• minimizing what we hold (for example, we do not store full payment-card numbers); and
• monitoring and logging for security purposes.

No method of transmission or storage is perfectly secure, and we cannot and do not guarantee absolute security — this is especially true during an early preview. You play an essential role in protecting your data by keeping your FOX key private. If something goes wrong, we respond as described in Section 17.

16. Your rights

Subject to applicable law and reasonable verification of your identity, you have the following rights. Québec's Law 25 and Canada's PIPEDA apply to all users; residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have the additional rights described in Section 21.

• Access — obtain confirmation that we hold personal information about you and a copy of it.
• Rectification — have inaccurate or incomplete information corrected.
• Portability — where applicable under Law 25 and the GDPR, receive the computerized personal information you provided in a structured, commonly used technological format, or have it transferred to another organization where technically feasible.
• Withdrawal of consent — withdraw consent for optional processing (Section 10).
• Erasure / deletion — erase your Félix data at any time, and request deletion of your personal information subject to legal-retention limits (Section 14).
• De-indexation / cessation of dissemination — under Law 25, request that we stop disseminating your personal information or de-index a hyperlink giving access to it where the conditions of the law are met.
• Object / restrict — object to or request restriction of certain processing where the law provides.
• Automated decisions — be informed of, and request review of, decisions based exclusively on automated processing (Section 18).
• Non-discrimination — we will not discriminate against you for exercising your privacy rights.
• Complain — lodge a complaint with a regulator (Section 19).

How to exercise your rights. Write to our Privacy Officer at support@optimizemylife.ai (or support@optimizemylife.ai, subject: "Attention: Privacy Officer") or by mail at the address in Section 2. We may need to verify your identity before acting. We will respond within the timeframe required by law (generally 30 days under Law 25 and PIPEDA, and within the timeframes set by the GDPR and CCPA/CPRA where they apply). Access to your own personal information is provided free of charge; where a request is manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee (which we will tell you about first) or decline, and we will explain why.

17. Privacy incidents (Law 25)

We maintain procedures to detect and respond to a confidentiality incident (as defined by Law 25 — for example, unauthorized access to, use of, disclosure of, or loss of personal information). If an incident occurs, we will:

1. Take reasonable steps to reduce the risk of harm and to prevent recurrence.
2. Assess whether the incident presents a risk of serious injury to affected individuals, considering the sensitivity of the information and the likely consequences of its use.
3. Where such a risk exists, notify the Commission d'accès à l'information du Québec (CAI) and the affected individuals with reasonable diligence, and notify any other regulator where the law requires (for example, under PIPEDA's breach-of-security-safeguards obligations or the GDPR's breach-notification rules).
4. Keep a register of confidentiality incidents as required by Law 25.

We will not promise that a breach can never happen — no service can. We commit to responding honestly and quickly, and to telling you when you need to know.

18. Automated decision-making and profiling

Félix uses AI to generate responses and helpful context, but during the early preview we do not make decisions that produce legal or similarly significant effects about you based solely on automated processing without a way to involve a human, and we do not use profiling or identification/location technologies to track you for advertising. Any such functions, if introduced, would be off by default. If this changes, we will inform you as required by Law 25 and the GDPR, tell you about the personal information used and the principal factors and parameters involved, give you the means to activate or deactivate the function, and give you the ability to submit observations and request a review by a person.

19. Complaints and regulators

If you are not satisfied with how we handle your personal information, please contact our Privacy Officer first so we can try to resolve it. You may also contact a regulator:

• Québec — Commission d'accès à l'information du Québec (CAI).
• Canada (federal) — Office of the Privacy Commissioner of Canada (OPC), under PIPEDA.
• EEA/UK — your local Data Protection Authority.
• California — the California Privacy Protection Agency or the California Attorney General.

20. Children and minors

The AI agent and OptimizeMyLife's account features are for adults, and the AI agent is for users 18 and over. We do not create accounts for children, and we do not knowingly collect personal information from children. Content intended for kids and teens is parent-mediated by design — set up and supervised by a responsible adult — and Félix's assistant and installer powers are not available to minors. If you set up the service in connection with a minor, you do so as the responsible adult and are accountable for that use. If you believe a minor has provided us personal information without appropriate adult involvement, contact our Privacy Officer and we will delete it.

United States (COPPA). OptimizeMyLife is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in the United States, consistent with the U.S. Children's Online Privacy Protection Act (COPPA). If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it.

Québec (Law 25). Under Law 25, the personal information of a minor under 14 may be collected only with the consent of the person having parental authority (or the tutor), unless collecting it is clearly for the minor's benefit. Because our account features and the AI agent are for adults 18 and over, we do not knowingly provide them to minors; where any content is used in connection with a minor, it must be set up and supervised by the responsible adult, who provides any consent the law requires.

21. Region-specific rights

21.1 European Economic Area and United Kingdom (GDPR)

If you are in the EEA or UK, the data controller is 9569-7173 Québec inc. (Section 1) and our legal bases are described in Section 9. In addition to the rights in Section 16, you have the right to object to processing based on legitimate interests, the right to restrict processing, and the right to lodge a complaint with your supervisory authority. Where we transfer your data outside the EEA/UK, we rely on appropriate safeguards such as the Standard Contractual Clauses (Section 13.1). Where processing is based on consent, you may withdraw it at any time.

21.2 California (CCPA/CPRA)

If you are a California resident, you have the right to know the categories and specific pieces of personal information we collect, use, and disclose (Sections 5–13); the right to delete and to correct your personal information; and the right to opt out of the "sale" or "sharing" of personal information and to limit the use of sensitive personal information. We do not sell or share your personal information as those terms are defined under the CPRA, and we do not use sensitive personal information for purposes that would trigger the right to limit. We will not discriminate against you for exercising your rights. To exercise CCPA/CPRA rights, contact our Privacy Officer; you may use an authorized agent, and we will verify your request as permitted by law.

21.3 Other jurisdictions

Where local data-protection law grants you rights beyond those described here, those rights apply, and this Policy is read together with any mandatory local requirements.

22. Cookies and similar technologies (témoins)

Our marketing site and service use a small number of cookies and similar technologies that are necessary to operate the service, keep you signed in, remember your preferences, and measure aggregate, non-identifying usage. We do not use advertising or cross-site tracking cookies, and we do not sell information gathered through cookies. Where required by law, we ask for your consent for non-essential cookies and choose privacy-preserving defaults. You can control cookies through your browser settings; disabling some cookies may affect how the service works. If we publish a separate Cookie Notice, it is incorporated into this Policy by reference.

23. Third-party services and links

The service may reference or link to third-party websites, tools, or content, and it depends on the third-party providers listed in Section 13. Their handling of your information is governed by their privacy policies and terms, not this Policy. We are not responsible for the privacy practices, security, or content of third parties, and we encourage you to review their policies before you connect an account or follow a link.

24. Disclaimers regarding data and privacy

To the fullest extent permitted by applicable law, the service — including all data storage, processing, connectors, and security features — is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, secure, error-free, or that data will never be lost, accessed, or altered without authorization. We do not warrant the accuracy, completeness, or reliability of any output generated by Félix or the AI engines. Nothing in this Section limits or excludes any warranty or right that cannot be limited or excluded under Québec's Consumer Protection Act, Law 25, or other applicable mandatory law, including the legal warranty of quality; those protections apply in full and prevail over any conflicting term here.

25. Limitation of liability

To the fullest extent permitted by applicable law, and consistent with our Terms of Service, OptimizeMyLife and 9569-7173 Québec inc., together with their directors, officers, employees, and service providers, are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or business, arising out of or relating to the collection, use, storage, disclosure, loss, or unauthorized access to your information, or your use of or inability to use the service, whether based in contract, tort (including negligence), or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to your information or the service is limited to the total amount you paid to OptimizeMyLife in the three (3) months before the event giving rise to the claim, or US$100, whichever is greater — subject to anything that cannot be limited under applicable law and to the mandatory rights of consumers. This limitation is stated identically across our Terms of Service, this Policy, and our other legal documents.

Nothing in this Section limits or excludes liability that cannot be limited or excluded under applicable law, including liability under Québec's Consumer Protection Act and the mandatory rights of Québec consumers, liability for bodily or moral injury, or liability for intentional or gross fault. Where such law applies, the limitations above apply only to the extent permitted, and your mandatory statutory rights are unaffected.

26. Indemnification

To the fullest extent permitted by applicable law, and except to the extent restricted for consumers under Québec's Consumer Protection Act or other mandatory law, you agree to indemnify and hold harmless OptimizeMyLife and 9569-7173 Québec inc., and their directors, officers, and employees, from and against any claims, damages, losses, liabilities, and reasonable costs (including reasonable legal fees) arising from (a) your misuse of the service; (b) your violation of this Policy or our Terms; (c) your infringement of the rights of any third party, including through data you connect, upload, or share; or (d) content or instructions you provide to Félix. This obligation does not apply to the extent a claim results from our own fault or from liability that cannot be shifted under applicable law.

27. Governing law, forum, and dispute resolution

Governing law and forum. This Policy is governed by the laws of the Province of Québec and the applicable laws of Canada. Subject to the mandatory consumer-protection rules of the place where you reside, any dispute relating to this Policy or your personal information that is brought before a court will be heard by the courts of the Province of Québec, judicial district of Saint-François.

Time to bring a claim. To the fullest extent permitted by law, any claim relating to this Policy or your personal information must be brought within one (1) year after the event giving rise to it, except where mandatory law (including consumer-protection law) provides for a longer period, in which case that longer period applies.

Arbitration (where permitted). Where and to the extent permitted by applicable law, disputes arising out of or relating to this Policy or your personal information will be resolved by binding arbitration on an individual basis, seated in Québec and governed by the laws of the Province of Québec and the applicable laws of Canada, and you and OptimizeMyLife waive participation in any class or representative proceeding to the extent permitted.

Consumer protections prevail. This Section does not apply where it is prohibited or unenforceable. In particular, under Québec's Consumer Protection Act, a consumer cannot be compelled to arbitrate or be deprived of the right to bring or join a class action; Québec consumers retain the right to bring their dispute before the competent courts of Québec, including the Small Claims Division, and to participate in class actions. Consumers and other users in jurisdictions where such clauses are restricted keep all rights their local law guarantees, including the right to complain to a regulator (Section 19) and to seek relief in their local courts to the extent the law provides.

28. Language / Langue

This Policy is published in English, which is the governing version, and a French version is provided. La présente politique est publiée en anglais, qui en est la version qui fait foi, et une version française est fournie.

For consumers in Québec: in accordance with the Charter of the French Language (Bill 96), the French version is made available to you and, if there is any divergence between the English and French versions that concerns a mandatory consumer right, the interpretation most favourable to the consumer prevails. Pour les consommateurs du Québec : conformément à la Charte de la langue française (Loi 96), la version française vous est fournie et, en cas de divergence portant sur un droit impératif du consommateur, l'interprétation la plus favorable au consommateur prévaut.

29. Survival

Any provision of this Policy that by its nature should continue to apply after your account is closed or your data is erased — including what we never do (Section 11), service providers and international transfers (Sections 13 and 13.1), retention and residual copies (Section 14), security (Section 15), privacy incidents (Section 17), disclaimers (Section 24), limitation of liability (Section 25), indemnification (Section 26), governing law, forum, and dispute resolution (Section 27), language (Section 28), and this Survival section — survives the termination of your account or of this Policy, to the extent permitted by law and subject to the mandatory rights of consumers.

30. Changes to this Policy

As the product grows, we may update this Policy. If we make a material change, we will update the effective date above and, where appropriate or required by law, notify you and seek consent. Continuing to use the service after an update means you acknowledge the revised Policy, subject to any consent the law requires.

31. How to contact us

Questions, requests, or complaints about your personal information:

• Privacy Officer / Responsable de la protection des renseignements personnels: Maxime Jodoin
• Email: support@optimizemylife.ai (or support@optimizemylife.ai, subject: "Attention: Privacy Officer")
• Mail: Privacy Officer, 9569-7173 Québec inc. (d/b/a OptimizeMyLife), 780 chemin du lac Brompton, Orford, Québec, J1X 6L7, Canada

You can also read our Terms of Service.

Draft — pending review by legal counsel.