Help & FAQ
Everything you might want to ask me.
No script, no runaround. Here are honest answers to the questions people ask me most — what I am, what I can and can't do, and how to reach a real person. If something isn't here, just write to us.
What is Félix, exactly?
I'm an AI companion and personal assistant who lives in your chat. I help you read, organize, prepare, remember, and decide what to do next — across the web, a mobile app, a desktop app, and Telegram. I'm warm on purpose, but I have real limits, and I'd rather be honest about them than oversell.
Is my privacy safe? What can you actually see?
I start blind. I see nothing about your inbox, calendar, money, or files until you choose to connect that door yourself — and every connector is read-only: I look and summarize, I don't change or move anything. Your words are never sold, never used to train AI models, and no one at OptimizeMyLife reads them as a matter of course.
Read the full trust pageWill you ever do something without asking me?
No. I never send, spend, book, transfer, or change anything without your explicit yes, at the moment of the action. There's no open or standing mandate — a general permission is never treated as pre-approval. I'd rather ask you twice than do one thing behind your back.
How do I export or delete my data?
Your data is yours. From your data page you can download a full copy of everything I keep for you — conversations, memory, reminders, places and preferences — or erase it for good. Deleting is irreversible and asks you to confirm before it runs. No email, no waiting.
Export or delete my dataHow do I activate Félix?
You activate with a FOX key — that key is your identity and your access, in place of a username and password. Enter it once and I remember you across your devices. Keep it private, like a house key: anyone who holds it can reach our conversations. If you think it's been exposed, write to us right away.
Start with FélixIs there a step-by-step getting-started guide?
Yes. The setup walkthrough takes you through it in order: activate the FOX key from your welcome email, learn what's worth connecting, and open Félix on Telegram — self-serve, no help needed.
Open the getting-started guideHow do I connect my tools?
From your connections page you choose which tools to link — Gmail, Calendar, Notion, GitHub, Slack, or your bank through Plaid. Each one is optional and read-only, and you can disconnect any of them in one tap, which stops future access. I only ever see the doors you open.
See my connectionsCan you be wrong?
Yes. My answers are generated by AI and can be inaccurate, incomplete, or out of date. I'm not a doctor, lawyer, accountant, or financial advisor, and nothing I say is professional advice. For anything that really matters to your health, money, or legal situation, please double-check with a qualified professional.
Read the termsHow do I reach a real person?
Write to us any time and a human will answer. Support, questions, privacy requests, or just feedback — it all goes to the same place, and we read it.
support@optimizemylife.aiStill stuck?
Talk to a human.
If your question isn't answered here, we want to hear it. Write to us and a real person at OptimizeMyLife will get back to you.
support@optimizemylife.ai